Level 2 Retail Service, Supply & Administration Foundation Apprenticeship

The Retail Service, Supply & Administration Foundation apprenticeship develops the practical skills needed to support the smooth running of an organisation. Apprentices build confidence in managing information, communicating with colleagues and customers, organising work and following business processes.

Suitable for:

  • Retail Assistants
  • Stock Assistants
  • Supply Assistants
  • Administration Assistants
  • Customer Service Assistants
  • Employees starting their first role in retail, supply or administration

Level 2 Retail Service, Supply & Administration Foundation apprenticeship duration:

Full time apprentices will typically spend 8 months on-programme (before the gateway) working towards the occupational standard, with an average of 6 hours per week off-the-job training.

This apprenticeship is available to apprentices aged 16 to 21 at the start of their apprenticeship.

Funding required:

The levy funding band for this apprenticeship is £3,500.

The apprenticeship levy covers all of the following items:​

  • Course Fees, including all tutoring, books, materials and access to the Digital Learning Zone
  • End Point Assessment​
  • All reviews and coaching with the skills coach​

Exclusions​

  • All EPA re-sits and withdrawal fees are also payable​
  • Any co-investment charge required​

 

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End Point Assessment (EPA)

The EPA consists of two distinct assessment methods:

  • Knowledge test
  • Practical assessment

Performance in the EPA will determine the apprenticeship grade of fail, pass or distinction.